The second-hand marketplace Users Voice Anger Regarding Size Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
It has advised users to examine their items and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Modifications
Earlier, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods following member complaints.
